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Privacy Policy

Last updated 2 November 2026

This explains what personal data Ryuk Games collects, why, who it's shared with, and the choices you have. We collect only what we need to run your account and deliver your top-ups. We don't sell your data and we don't show ads.

1. What we collect

  • Account: your email address, and your phone number or name if you give them. If you sign in with Google we receive your name and email from Google. Passwords are stored only as secure hashes by our login provider; we never see them.
  • Orders: the game, pack, player ID, zone/server, and the in-game name returned by the game provider.
  • Payments: amount, time, payment method, and the UPI transaction reference (UTR) from Paytm. We never see or store your UPI PIN, bank account or card details.
  • Wallet: your balance and every credit and debit.
  • Security data: your IP address and basic request details, used to stop fraud and abuse (for example, rate limits).
  • Reseller applications: business name, WhatsApp number and what you tell us.

2. Why we use it

  • To create and secure your account and send login codes.
  • To check your player ID, deliver your top-ups and send receipts.
  • To confirm payments, run your wallet and process refunds.
  • To prevent fraud, duplicate payments and misuse.
  • To meet legal, tax and accounting duties.

3. Who we share it with

Only with the services needed to run the store, and only what each one needs:

  • Smile.one — your player ID and zone, to deliver the top-up.
  • Paytm — to receive and confirm UPI payments.
  • Supabase — our database and login provider.
  • Vercel — website hosting.
  • Email and SMS providers — to send login codes and receipts.
  • Google — only if you choose "Continue with Google".
  • Authorities — when the law requires it.

Some of these providers may store data outside India, with safeguards required by applicable law.

4. Cookies

We use only essential cookies to keep you logged in and secure. No advertising or tracking cookies. Your cart is saved in your own browser.

5. How long we keep it

  • Account data: while your account is open.
  • Orders, payments and wallet records: as long as tax and accounting laws require (usually up to 8 years), even if you close your account.
  • Security logs: a short period, usually under 90 days.

6. Your choices and rights

You can ask us to show you your data, correct it, or delete your account. You can also withdraw consent or raise a complaint. Records we must keep by law (like payment records) are kept but no longer used for anything else. Contact us using the details below.

7. Security

Data is encrypted in transit (HTTPS), access is locked down so only our server can read it, and money records can't be edited or deleted. No system is perfectly secure; if a breach affects you, we'll tell you as the law requires.

8. Children

Ryuk Games is meant for users 18 and over. Younger players should only use it with a parent or guardian's permission and supervision.

9. Contact

We'll update this policy when our practices change and show the new date at the top.